Contact Us
- Contact Us
Fun Fair Carnival
5596 N Northwest Hwy, Chicago, IL 60630
(773) 774-3636 Open Monday through Sunday
jumpguy.com
info@jumpguy.com
- question & answer --
Frequently Asked Questions
How quickly do you respond to a rental inquiry?
Usually the same business day, and always within one business day. If your event is close or you need an answer quickly, call us at (773) 774-3636 instead of using the contact form. Our office is open nine to six, seven days a week.
What information should I include in my first message?
Event date, start and end times, venue address, expected headcount, guest ages, and whether you are setting up indoors or outdoors. That is usually enough for us to send back a realistic game lineup and a price instead of a vague starting price range.
Can I see the carnival games in person first?
Yes. Our warehouse sits at 5596 North Northwest Highway in Chicago, and you are welcome to stop by and look at the games in person before you commit to anything. Call ahead first so someone is free to walk you through the whole inventory.
Do you charge a delivery fee outside the city?
Delivery inside Chicago and the nearby suburbs is normally included in most quotes. Longer runs out to the far western or far northern suburbs may carry a small travel fee, which we state clearly on your written quote rather than adding it on later.
What time do you arrive to set everything up?
For a morning event we normally arrive one to two hours before your start time; larger festivals with multiple inflatables need longer. We confirm your exact delivery window with you the week of the event so your volunteers know exactly when to be there.
Can I add games after my order is confirmed?
Usually yes, if we still have the games available for your date. Additions get harder as spring and fall weekends fill up quickly, so it is usually worth booking your full lineup upfront and trimming later rather than adding at the very last minute.
Do you handle school district or parish purchase orders?
Yes. We invoice school districts, parishes, park districts and corporate accounts on purchase orders and standard net payment terms. Send the PO number and the billing contact with your booking and we will match your organization’s accounts payable process without any back and forth.